Like many manufacturing and food distribution companies, Company X has needed to constantly pivot, strategize, and adapt across their organization. This was especially pronounced in their sales teams, which have to be dynamic and innovative in their approach while factoring economic uncertainty with certain products and markets.
The sales director of Company X individually met with each sales team member across XX agent locations on a quarterly and annual basis across the mid-west United States.
These meetings were primarily paper-centric with heavy reliance on reports that required grueling manual review to identify sales and productivity irregularities between the current and previous year.
These meetings were active brainstorming sessions including in-depth discussion of:
But the time these meetings required, the room for human error, and the constant need for updated and accurate data made it difficult for the sales team to remain agile in response to changing market needs.